Returns & Refunds

We want you to love your Wrapaganda. If something's not right, here's how to handle it.

Return window

You can request a return within 30 days of delivery. After 30 days we can't offer a refund or exchange.

Eligibility

To be eligible for a return, items must be:

• Unused, unopened, and in their original packaging.
• In the same condition you received them.
• Accompanied by proof of purchase (order number or receipt).

Non-returnable items

• Sale or clearance items.
• Gift cards.
• Custom or personalized orders.
• Items that have been opened, used, or damaged after delivery.

How to start a return

Email info@wrapaganda.com with your order number and the reason for the return. We'll reply with return instructions and the address to ship to. Please don't send items back without contacting us first.

Return shipping

You are responsible for return shipping costs unless the item arrived damaged or we sent the wrong product. We recommend using a tracked service — we can't refund items that are lost in transit back to us.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable.

Damaged or wrong items

If your order arrives damaged or you received the wrong item, email info@wrapaganda.com within 14 days of delivery with your order number and photos. We'll send a replacement or full refund — your call.

Exchanges

We don't process direct exchanges. If you want a different design, return the original for a refund and place a new order.

Contact

Questions? Email info@wrapaganda.com.

This page is provided as general information and is not legal advice. We recommend reviewing it with qualified legal counsel for your jurisdiction.